Terms & Conditions

Effective Date: January 2026

These Terms and Conditions govern your use of the Soul Creative by Aimee website and all services provided by Soul Creative LLC (“Soul Creative,” “we,” “our,” or “us”). By accessing this website, submitting inquiries, booking services, or making payments, you agree to these Terms.

Acceptance of Terms

Your access to and use of this website and any services provided by Soul Creative constitute acceptance of these Terms and all applicable policies, including our Privacy Policy. If you do not agree, please discontinue use of this website and services.

Scope of Services

Soul Creative provides professional creative and strategic services, including branding, website design and development, SEO and AI-optimized content, graphic design, digital marketing consulting, and related services.

All services are provided pursuant to a written proposal, invoice, or agreement defining scope, pricing, timelines, and deliverables.

Payments and Billing

All fees are disclosed in advance and agreed to in writing.

Payments, including deposits, retainers, sessions, and completed work, are non-refundable. Deposits secure time, expertise, and project scheduling.

Failure to submit payments according to the agreed schedule may result in paused work, delayed delivery, or termination of services.

Scheduling, Cancellations, and No-Shows

Clients are responsible for attending scheduled meetings and sessions.

Rescheduling requests must be made at least 24 hours in advance. Missed appointments without notice may be forfeited at Soul Creative’s discretion. Soul Creative may reschedule due to illness, emergency, or circumstances beyond reasonable control.

Client Responsibilities

Clients agree to provide timely access to requested materials, approvals, feedback, credentials, and content necessary to complete services.

Delays caused by missing content or approvals may extend timelines and do not constitute grounds for refunds or fee reductions.

Intellectual Property Rights

Unless otherwise stated in writing:

  • Soul Creative retains ownership of all preliminary concepts, drafts, design files, strategies, and working documents.

  • Upon receipt of full payment, clients receive ownership rights to final approved deliverables only.

  • Soul Creative reserves the right to display completed work for portfolio, marketing, educational, and promotional purposes.

  • Clients are responsible for securing proper licenses for third-party content unless otherwise agreed.

Website Content and Availability

Website content is provided for informational purposes only. Soul Creative does not guarantee uninterrupted access, accuracy, or completeness of content and may update or modify content at any time.

No Guarantees

While Soul Creative uses best practices for SEO, local visibility, and AI search optimization, results are influenced by factors outside our control. No guarantees are made regarding rankings, traffic levels, conversions, or AI-generated search results.

Limitation of Liability

To the maximum extent permitted by law, Soul Creative shall not be liable for indirect, incidental, consequential, or business-related damages, including loss of revenue, data, or opportunities.

Services are provided “as is” without warranties, express or implied.

Third-Party Platforms

Soul Creative may recommend or integrate third-party platforms such as hosting providers, analytics tools, payment processors, or marketing software. Soul Creative is not responsible for the performance, outages, policy changes, or data handling of third parties.

Privacy

Use of this website and services is subject to our Privacy Policy, which governs how personal information is collected and used.

Modifications to Terms

Soul Creative reserves the right to update these Terms at any time. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of Florida.

Contact

Questions regarding these Terms and Conditions may be directed to:

Soul Creative by Aimee
aimeemmcgrath@gmail.com
https://www.soulcreativebyaimee.com